Who We Serve
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- Who We Serve
Healthcare
We provide healthcare BPO services including patient support, medical billing, claims processing, and appointment scheduling. Our trained agents and intelligent automation ensure accuracy, confidentiality, and empathy in every interaction.
Logistics & Supply Chain
From real-time shipment tracking and inventory management support to customer communication and back-office processing, we help logistics providers maintain efficiency, transparency, and customer satisfaction across global operations.
E-Commerce
We deliver 24/7 customer support, order management, returns processing, and live chat solutions tailored for fast-paced e-commerce platforms. Our services boost conversion rates, customer retention, and operational agility.
Telecom
DakshOne supports telecom clients with customer care, technical support, billing assistance, and churn management. We ensure reduced wait times, increased resolution rates, and enhanced customer satisfaction through voice and digital channels.
Travel & Tourism
We assist travel agencies, airlines, and booking platforms with reservation management, itinerary changes, travel insurance queries, and customer support. Our multilingual teams deliver delightful experiences that drive customer loyalty.
Hospitality
From handling reservations and guest services to loyalty program management, we help hotels and resorts create memorable guest journeys. We enhance brand reputation and occupancy through prompt, professional support.
EdTech
Our tailored solutions for educational platforms include student onboarding, course support, tech assistance, and live query resolution. We ensure seamless learner experiences for online schools, universities, and course providers.
Insurance
We support insurance companies with claims processing, policy administration, renewals, and customer service. Our accurate, compliant, and secure processes reduce TAT and elevate policyholder satisfaction.
Media & Entertainment
Whether it’s subscriber support for streaming services, content moderation, or digital rights management, we ensure smooth audience engagement and digital asset protection for media houses and entertainment platforms.
Banking & Financial Services
DakshOne offers secure and compliant financial BPO services such as KYC verification, loan processing, fraud prevention, and customer service for banks, NBFCs, and fintech companies.
Retail
From POS support to customer inquiries and loyalty program management, we empower retailers with omnichannel support and streamlined operations that enhance both in-store and digital shopping experiences.
Automotive
We assist auto manufacturers and dealers with CRM support, lead generation, service appointment scheduling, and after-sales service. Our solutions drive brand loyalty and customer engagement across the vehicle lifecycle.
Utilities
Our BPO services for utility providers include billing support, outage reporting, new connection setup, and energy usage queries. We help reduce complaints and improve regulatory compliance with responsive service.
Retail
We provide lead management, appointment setting, tenant support, and CRM solutions for real estate developers and property managers, helping them close deals faster and serve clients better.
Public Sector & Government Services
DakshOne supports government programs and citizen services with multilingual helpdesks, data processing, and feedback management, ensuring inclusive access and efficient communication.
Why Choose DakshOne?
- Industry-specific expertise
- Scalable, multilingual teams
- Data security & compliance-focused
- 24/7 global support
- AI-driven automation & analytics
- Let us be the voice of your brand and the engine of your growth.
Partner with DakshOne Global Services — Where Excellence Meets Execution.
